Knowledge Base

Yes, you can cancel your subscription at any time from your account settings. You will continue to have access to all features until the end of your current billing period. No partial refunds are given for unused time.

How do I access my courses?

After enrolling or subscribing, you can access your courses from the "My Courses" section in your dashboard. Click on any course to start learning. Your progress is automatically saved.

How do I reset my password?

Click "Forgot Password" on the login page and enter your email address. You'll receive a link to reset your password. The link expires after 60 minutes for security.

How do I contact support?

You can reach our support team by emailing support@iinfluencesales.com. We typically respond within 24 hours on business days. For urgent issues, please indicate "URGENT" in your subject line.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover) through our secure Stripe checkout. All transactions are encrypted and processed securely.

Do I get a certificate upon completion?

Yes! Upon completing a course, you'll receive a digital certificate that you can download and share on LinkedIn or include in your resume. Certificates are available for all completed courses.

Can I change my email address?

Yes, you can update your email address in your account settings. You'll need to verify the new email address before it becomes active.

Is my data secure?

Absolutely. We use industry-standard encryption (SSL/TLS) for all data transmission. Your payment information is handled securely by Stripe and never stored on our servers.